Saudi Arabia establishes guidelines for compensating domestic pilgrims who violate their housing contracts during the Hajj in 2024.
The compensation plan also accounts for any delays in setting up pilgrims' tents at sacred locations.
Source gulfnews.com
Saudi Arabia establishes guidelines for compensating domestic pilgrims who violate their housing contracts during the Hajj in 2024.
The compensation plan also accounts for any delays in setting up pilgrims' tents at sacred locations.
Cairo According to Saudi Arabia, domestic travelers who will make the yearly Hajj pilgrimage this year are eligible for reimbursement if they encounter accommodations infractions from the relevant service providers.
According to the Kingdom's Ministry of Hajj and Umrah, pilgrims who experience housing delays in Mecca or other holy sites will get 10% of the total cost of the accommodation package they reserved if the delay lasts longer than two hours.
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If the corporation in question commits the same offense again, the penalty might be increased to 15% of the package value. Should the contractual company fail to supply accommodation, the service would be rendered within the ministry's purview, with the relevant firm bearing the associated costs.
The pilgrim will receive 5% of the package value if lodging is provided within two hours of arriving at the residence, but in a manner that violates the terms of the agreement.
As part of the Hajj rituals, the compensation plan also includes delays in delivering tents for pilgrims at Mecca's sacred locations.
breach of contract
If a pilgrim files a complaint alleging that they were forced to wait more than two hours to be accommodated in the tent, they will be compensated with two percent of the package value, up to a maximum of SR 300.
If the company is unable to provide lodging there, the ministry will oversee the provision of the service, and the expense will be borne by the concerned company.
In the event that the pilgrim files a verified complaint and the service is rendered in a manner that violates the contract, they will get 10% of the package value, with the compensation not to fall below SR1,500.
For those planning to conduct the next Hajj, Saudi Arabia opened e-registration last week for both its residents and foreign Muslims residing in the kingdom.
Four Hajj packages were introduced by the ministry, and their costs ranged from SR4,099 to SR13,265 depending on the type of lodging.
According to the ministry, these packages' costs can be paid in three installments. 20% of the total cost must be paid in the first installment by the first of the Islamic lunar month of Ramadan, which falls on March 11; 40% of the payment must be made by the twentieth of Ramadan, which falls on March 31; and the remaining 20% must be paid by the twentieth of the Islamic month of Shawwal, which falls on April 29.
Last year, almost 1.8 million pilgrims from all over the world completed the Hajj in and around Mecca, bringing their numbers back to what they were before to the pandemic.
Muslims who are financially and physically able to do so are required by Islamic law to do the Hajj at least once in their lives.
Cairo According to Saudi Arabia, domestic travelers who will make the yearly Hajj pilgrimage this year are eligible for reimbursement if they encounter accommodations infractions from the relevant service providers.
According to the Kingdom's Ministry of Hajj and Umrah, pilgrims who experience housing delays in Mecca or other holy sites will get 10% of the total cost of the accommodation package they reserved if the delay lasts longer than two hours.
Advertisements by Gulf News WhatsApp channel: Click this link to access exclusive information.
If the corporation in question commits the same offense again, the penalty might be increased to 15% of the package value. Should the contractual company fail to supply accommodation, the service would be rendered within the ministry's purview, with the relevant firm bearing the associated costs.
The pilgrim will receive 5% of the package value if lodging is provided within two hours of arriving at the residence, but in a manner that violates the terms of the agreement.
As part of the Hajj rituals, the compensation plan also includes delays in delivering tents for pilgrims at Mecca's sacred locations.
breach of contract
If a pilgrim files a complaint alleging that they were forced to wait more than two hours to be accommodated in the tent, they will be compensated with two percent of the package value, up to a maximum of SR 300.
If the company is unable to provide lodging there, the ministry will oversee the provision of the service, and the expense will be borne by the concerned company.
In the event that the pilgrim files a verified complaint and the service is rendered in a manner that violates the contract, they will get 10% of the package value, with the compensation not to fall below SR1,500.
For those planning to conduct the next Hajj, Saudi Arabia opened e-registration last week for both its residents and foreign Muslims residing in the kingdom.
Four Hajj packages were introduced by the ministry, and their costs ranged from SR4,099 to SR13,265 depending on the type of lodging.
According to the ministry, these packages' costs can be paid in three installments. 20% of the total cost must be paid in the first installment by the first of the Islamic lunar month of Ramadan, which falls on March 11; 40% of the payment must be made by the twentieth of Ramadan, which falls on March 31; and the remaining 20% must be paid by the twentieth of the Islamic month of Shawwal, which falls on April 29.
Last year, almost 1.8 million pilgrims from all over the world completed the Hajj in and around Mecca, bringing their numbers back to what they were before to the pandemic.
Muslims who are financially and physically able to do so are required by Islamic law to do the Hajj at least once in their lives.
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